FAQs

1 

What funeral services do you offer?

We provide a range of funeral services, including:

​

• Traditional Funerals

• Direct Funerals

• Funeral Wishes

• Eco Funerals
   

Each service is tailored to meet your family’s unique needs.

2

What areas do you cover?

We serve Ludlow and surrounding areas within a 15-mile radius, including Craven Arms, Leintwardine, Tenbury Wells, Brimfield, Cleobury Mortimer and many more. If you are unsure if you reside within our service area, please reach out to us.

3

Are you available 24/7?

Yes, our team is available 24 hours a day, 7 days a week, ensuring support whenever you need it.

4

What is included in a traditional funeral service?

Our Traditional Funeral Service includes personalised arrangements, professional care, and support through every step of the planning process.

5

Can we have a religious or non-religious ceremony?

Yes, we offer flexibility in our services, including religious and non-religious ceremonies officiated by Stephen, our in-house celebrant in Ludlow.

6

What is a direct funeral?

A Direct Funeral is a simple, dignified farewell without a formal ceremony.

7

Is there an additional charge for using your chapel for direct cremations?

No, our 1930s chapel, accommodating up to 20 people, is available at no extra cost for direct cremations.

8

What are Funeral Wishes?

Our Funeral Wishes service allows you to plan and document your funeral preferences in advance.

9

​ Is pre-payment required for Funeral Wishes?

No, we do not require pre-payment. Instead, we provide a detailed plan with today’s costs, allowing you to make financial arrangements independently.

10

What is an Eco Funeral?

An Eco Funeral focuses on environmentally friendly practices, including biodegradable materials and sustainable processes.

11

What makes a funeral environmentally friendly?

Key elements of an eco-friendly funeral include:
 

• Biodegradable coffins or urns

• Natural burial sites

• Reducing or eliminating embalming chemicals

• Eco-friendly transportation options

12

Do you offer bereavement support?

While we don’t offer direct counselling services, we can recommend trusted local bereavement support resources.

13

Can ashes be interred after cremation?

Yes, we offer Ashes Burial Services to provide a peaceful final resting place for your loved one’s ashes.

14

How much does a funeral cost?

​Funeral costs vary based on the type of service chosen. For more details, please visit our Pricing Page.

15

Are there any hidden fees?

No, we believe in transparent pricing and will provide a clear breakdown of costs upfront.